If for some reasons you are not satisfied with your merchandise purchase, you may return it for a refund of the purchase price (please note customized products are not returnable nor refundable.) TigsandGin.com will accept contact to return of merchandise in its original condition within 14 days from shipped date.
We're sorry, but shipping and handling fee is non-refundable.
We reserve the right to refuse a return and will certainly provide you with a reasonable explanation. We thank you in advance for your understanding.
For Incomplete or Incorrect Items:
We do our best to ensure the accuracy of each order processed. However, if your order is incomplete or incorrect upon receipt, please contact us at email@example.com within 3 business days of receipt. We will do our best to fulfill your request for a return or replacement.
Instructions for Returns and/or Exchanges:
Email us at firstname.lastname@example.org or contact us here to notify us of a return so we can better assist you (subject line: Notification of Return). Please include order number in the email.
Fill out the Return Form included in our response.
Include a copy of your packing slip along with the Return Form in your order.
Mail your package via USPS, UPS or FedEx to the designated address indicated in the Return Form.